Milan was doing what almost every banquet hall does: waiting. Bookings came from listing platforms, word of mouth, and whoever happened to drive past. That is not a pipeline, it is weather.
New Jersey is the hardest version of this problem. The density of venues means a couple planning a wedding has forty options inside an hour's drive, and the listing platforms every venue pays for show all forty side by side, sorted by price.
The result was the pattern every owner-operator knows: a few months fully booked and turning couples away, then a month where the phone does not ring and nobody can tell you why.